The Charged by Delta-Q program provides us with the opportunity to formalize what we have been doing and now promote it to a broader audience of potential partners and OEMs around the globe.
Delta-Q has a dedicated OEM support services team that responds quickly to customers and works directly in the field. This team constantly monitors logistics performance metrics and identifies opportunities for efficiencies and superior customer support.
Transparency is a key driving force for our operations team. We practice proactive, not reactive, communication regarding delivery status, lead times, and all other factors that could impact a customer’s order. Quality products deserve quality delivery tracking, and our team is committed to providing that support.
Our field support team are our engineering “boots on the ground” for customers. Keeping true to our hands-on approach at every level, this team works on-site with our customers to resolve issues at the source.
Our application engineers and support staff ensure your success by offering a wealth of knowledge; from on-the-line troubleshooting to practical guidance around configuration, setup and deployment.
We bring strategic leadership, strong relationships with our manufacturing partners, and an experienced team of supply chain and logistics professionals.
Technology moves quickly and our product deliverables have to match that pace while maintaining our high-quality standards.
Delta-Q products are housed in many distribution facilities worldwide, allowing us to disperse products on a global scale.
We take the customer experience to a higher level with dedicated customer support teams in different operations disciplines.
Inventory management programs, from warehousing to distribution partners, all service supply chain risk mitigation.
Strategically placed warehousing locations facilitate our inventory management programs. Building up our stock levels is a conscious choice that provides a buffer against supply chain disruptions or customer-specific constraints. We maintain these inventory thresholds to provide our customers with the best possible lead-times.
Everything we do is centered on quality and customer experience, even down to the choice of warehouse locations. We are always looking at ways to improve our responsiveness to your needs.
Delta-Q products are available at many distributors worldwide. Our team provides distribution options and works with customers to choose the best route based on lead time flexibility, demanding deadlines and cost considerations. This allows us to meet customers where they are, thereby optimizing transportation costs.
Learn more about how we use innovation and experience to meet our clients’ goals.
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